Refund Policy

1. Subscription Payments

Our service operates on a subscription-based model. Users are required to pay in advance for each billing cycle (monthly or as specified in the subscription plan).

2. Cancellation Policy

Users may cancel their subscription at any time. Cancellation will take effect at the end of the current billing cycle, and users will continue to have access to the service until the subscription period expires.

3. Refund Policy

(a) No Refunds for Partial Use: Since payments are made in advance, we do not offer refunds or credits for partial use, unused time, or early cancellation.

(b) Exceptions: Refunds may be granted in exceptional cases, such as:

• Duplicate charges due to a system error.
• Billing errors resulting in overcharges.
• Service downtime due to technical issues caused by us (subject to review).

4. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team at [email protected] within 7 days of the charge. Refund requests must include relevant details, such as transaction ID and reason for the request.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Users will be notified of significant changes via email.